GDPR Compliance

Last updated: August 14, 2026

Our Commitment to Data Protection

ostenafror is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract performance: When you enrol in our courses
  • Legitimate interests: For improving our services and communicating with prospective students
  • Legal obligation: When required to retain records for tax or regulatory purposes
  • Consent: For marketing communications (where applicable)

Your GDPR Rights

Under UK GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Rights Related to Automated Decision Making: We do not use automated decision-making or profiling

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month.

Data Protection Officer

For data protection enquiries, you may contact our data protection representative at [email protected]

International Data Transfers

We do not transfer your personal data outside the United Kingdom. If this changes, we will ensure appropriate safeguards are in place.

Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: www.ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time. The latest version will always be available on this page.